Larry M. in Haverhill says:

“I have had all our insurance with the James Page Agency since 1972. For all that time we have had a great working relationship. You call them once with a change or a problem and they take care of it. Because they represent many companies, they can make sure you have the best insurance for you at a good price. As a business owner, I don’t have time to spend researching companies and policies. I simply call on them. They want you to be fully informed so you can make the best decisions.”
— Larry M., Haverhill, MA
Owner, Local photography business

John S. in Haverhill says:

“What I appreciate about Page insurance is that Chuck and Jim take the time to understand your business operations plan so they can make the best recommendations. This lets them tailor your program to support your operating plan. Whether it is Worker Comp or liability or property coverage, they are going to find the right balance of protection and cost. As a non-profit we have to be very conscious of these things. I also appreciate how they keep calling to nudge me into taking care of what I need to deal with when it comes to our insurance. We had property damage during the awful winter of 2015. They were very helpful with the whole claims process, staying on top of everything and making sure I did my part in a timely manner.”
–John S., Haverhill, MA
CEO, senior residential care facility

Tim D. in Haverhill says:

“You could say that I inherited the Page Insurance Agency when I bought one of my buildings about six years ago. They do such a good job of balancing price and service that I moved more of my properties to them. Business insurance is very complex and very expensive these days. With lawsuits, you have to be very vigilant about how you’re covered. While you want to save money where you can, you must maintain the protection you need. I can count on Jim and Chuck to answer my questions and provide advice whenever I have decisions to make that may impact my insurance costs.”
— Tim D., Haverhill, MA
Owner, commercial and residential property management

Dave P. in Hampton says:

“We’ve had all our personal and business insurance with the Page Agency for over 55 years. They have always taken a sincere interest in our needs and have been very thorough in securing the right coverage for us. We haven’t had many claims in all those years. But last spring a car went off the road and demolished our office and some other structures. The agency did a great job of helping us get through the claims process. There were just a lot of details they helped with. They did a really outstanding job for us.”
— Dave P., Hampton, NH
Owner, manufactured housing communities

Be Proactive! 12 Useful Tips

  1. Remain calm– the event has already occurred and getting upset will not change the situation.
  2. If possible, remove the vehicle from the roadway. This will prevent another vehicle from becoming involved in the same crash.
  3. Be cautious about rendering assistance to anyone injured. You could be doing more harm than good.
  4. Take pictures of the crash immediately afterward if you have a camera or smartphone available.
  5. Call police to the scene. The police will gather all information necessary to help you with the insurance claim.
  6. Gather your facts and do not make a statement of fault.
  7. Ask to see the other driver’s license, registration, and insurance identification card. From the insurance card, take down the name on the card, the policy number, and the three digit insurance company code.
  8. Notify your insurance company as soon as possible. (Click here for list of our companies.)

Immediately after your accident, you should:

  1. Be contacted by an insurance adjuster within 2 business days of the report of accident.
  2. Complete a crash report if the damage is greater than $1,000. Currently, the crash report may be downloaded from this link – MA Crash Report
  3. Provide James Page insurance with any medical or towing bills.
  4. Receive a personal injury protection form from your insurance company if you are injured. This will allow medical bills to be paid.

Mike D. in Newburyport says:

“We’re a second-generation business and a second-generation JPI customer. As a family business, the agency understands businesses like ours. Their office is friendly, and I like that they always call to remind me about things I need to take care of with our insurance. I trust them to stay on top of our coverage.”

— Mike D, Newburyport
Owner, landscaping business

Charlie C. in Haverhill says:

“We’ve been insured through JPI for 20+ years. Staff members like Dawn as well as the owners have always been extremely responsive and very knowledgeable. They want us to understand the details of your coverage, which can be very complex. They provide helpful options, recommendations and suggestions. As a not-for-profit long-term healthcare facility, we’re always concerned about incidents. Whenever they’ve occurred, JPI reviews the situation right away to help us establish the facts. Their experience with not-for-profits  is extremely valuable. They’re partners.”

— Charlie C., Haverhill
CFO, Long Term Care Facility

Prevent clothes dryer fires

Check frequently for build-up of lint in or around your dryer.  Also take a look around the area where your dryer exhaust exits your house, and see if there is lint on the ground or in shrubs or on the wall. Lint build-ups are a major cause of home fires.  The National Fire Protection Association (NFPA) statistics indicate that in 2010, an estimated 16,800 reported U.S. non-confined or confined home structure fires involving clothes dryers or washing machines (including combination washer/dryers) resulted in 51 civilian deaths, 380 civilian injuries, and $236 million in direct property damage.  The number one cause of these fires was “failure to clean.”

For valuable dryer safety tips visit

How do you know if your pipes are freezing?

If you notice a reduction in water pressure, your pipes may be beginning to freeze. Turn the water on and leave it on. This may dislodge any ice and prevent a disastrous freeze-up, pipe bursts, and costly repairs. Remembering what last winter was like, and with possible cold snaps ahead, now is a good time to review some basic freeze-up prevention tips.

  • Know where your water shut-off valve is located and make sure everyone  can turn off the water if necessary.
  • Wrap both hot and cold water pipes with insulation. If there is an electrical outlet close by, hardware stores also sell a heated tape wrap for pipes.
  • Disconnect and remove hoses from outside faucets. Wrap faucets with insulating material. If there is an inside shut off to this faucet, turn it off.
  • On very cold nights, leave a small stream of water running.  Use room heat by opening cabinet doors to expose pipes located inside to warm room air.