If you’ve purchased car rental insurance, also called “substitute transportation,” your policy will pay the daily rate, subject to the daily and maximum limit you have selected on your policy, while your car is being repaired. In the case of a total loss, the payment for car rental will expire after you accept the offer on your vehicle. If you didn’t purchase car rental insurance and you are not at fault in the accident, we can assist you in making a claim against the other vehicle’s insurance company. Often, the other insurance company will accept a direct billing from the rental company to pay for the car. Be aware that your rental insurance will not pay for any optional car rental coverages. Collision damage waiver is a common example of an optional coverage.